Camera Troubleshooting

Having trouble recording? Here is how to fix common issues.

1. Check Browser Permissions

On Desktop (Chrome/Edge):
Look for a 🔒 lock icon or camera icon in the address bar URL. Click it and ensure "Camera" is set to Allow. Refresh the page.

On Mobile (iOS/Android):
If the camera didn't open, go to Settings > Safari (or Chrome) > Camera and ensure access is set to "Allow" or "Ask".

2. Connection Security (SSL)

Browsers block camera access on insecure connections. Check your URL:

Localhost: http://localhost:5000 (Allowed)
Remote/Mobile: Must start with https:// (e.g. via Ngrok)

3. Close Other Apps

If Zoom, Teams, or another tab is using your camera, the browser cannot access it. Close those applications completely and refresh.

Try Again